Although there may be links here to Rack Space FAQs, TranSoft Labs currently handles all support calls. Additional support contact info is available if you are interested for an added cost.
First try looking here for details about any issues you may have. We are trying very hard to provide reliable web hosting services and chances are a solution is here.
You can e-mail all non critical issues, questions and service requests to Contact me . We try to respond within 2 business days to all email requests.
If you need immediate support, please call our main number at 903-244-5434.
Thanks
Snow March 7th 2009. Jeryl and I building a snow man?