Customer Support Help Desk.
If you are an existing customer, you may use the help desk to receive service, open tickets, or check the status of a ticket.
Direct # is 501-978-5595
Local Texarkana # is: 903-792-7001. Press 0 for the front desk.
You can automatically open a support ticket by sending an email to Please include the following information so we can address your issue quickly:
- Full name of the user experiencing the issue.
- Description of the issue.
- Low = One person affected or minor issue/irritation.
- Medium = Group of users affected or there is a reasonable workaround.
- High = Entire business affected or major business processes are stopped.
- Best phone number or email address to reach the user directly.
- Office/Location if your business has multiple locations.
- PC Name if available.